Charlotte Thomson Creative Studio
Shipping Policy
All items are shipped first class within the UK
Refund Policy
If you are unhappy with your purchase a refund can be made on return of the item once the item has been received back.
Cancellation / Return / Exchange Policy
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.